Privacy Policy

By using the Site, you are deemed to have full knowledge of and accept this Privacy Policy. If you do not agree to be bound by the terms of this Privacy Policy, please do not use the Site.

We reserve the right to alter this Privacy Policy at any time. Such alterations will be posted on the Site.

A. We collect information to process your order, deal with your queries, guide and enhance your online experience, supply you with information in which you have expressed an interest and for record keeping. We are committed to protecting your privacy and will only use your information in accordance with the GDPR regulations.

B. At any time you can change / edit the details that we have on your account by contacting us as info@realprint.ie

Data Collected & Purpose of Collection

A. When you place an order we collect name and address, telephone, email address. This provides us with the details for your order processing.

B. To help you choose the right product and design to suit your purpose/business we ask you to make selections and choices. Only the design details are collected if you choose to place an order.

C. When you place an order we allocate you a customer number, capture order details, invoicing address, shipping address and payment details to fulfil your order

D. When you enter credit card details you are in communication over a secure link with the Stripe payment gateway. It retains details of the credit card transaction. You must enter the details for each purchase for security reasons.

E. You are entitled to ask for a copy of the information held about you at any time by contacting us at info@realprint.ie.

Security

A. The Site has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do take data security very seriously and will use all reasonable endeavours to protect the integrity of the information you provide.

B. Our Site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check such policies before submitting any information to these websites.

C. Credit card details are processed by a secure server.

Cookies & how you use this website

To make this website easier to use sometimes small text files are placed on your device (for example your iPad or laptop). These are known as ‘cookies’. Most websites do this. Cookies should make your online experience easier and more personalised.  Our website uses cookies to keep track of your access to the site. By using our website, you agree that we can place these types of cookies on your device.

Our cookies do not identify you personally. They are used to make the site work better for you. You can delete cookies if you wish.

To learn more about cookies and how to manage them, visit allaboutcookies.org or watch a video about cookies.

How you use this website

We use Google Analytics to collect information about how people use this site. We do this to make sure that it is meeting peoples’ needs and to understand how we can make the website work better.

Google Analytics stores information about what pages you visit on our website. This data does not identify who you are.

Retention

We do not retain your personal data for longer than it is necessary for us to comply with the purpose for which you gave it to us.  Any personal data which you provide to us using this website will be used in line with the purposes for which you provided it.

Contacting Us

If you are concerned about how your personal data is processed by our website, please bring your concerns to our attention using the contact details on this website.